HCC Live Online Support Center

Welcome to the Support Center for HCC Live.  This site is designed to provide a variety of support channels; all of which are available 24 hours per day. Please note this is for Help Desk Services. For assistance with Student Services items such as Admissions and Financial Aid please visit https://www.hccfl.edu/ssem.aspx for further assistance.


Here, you can search the Knowledge Base for answers to commonly asked questions. You can also connect with a Blackboard support representative through several options. The live Chat option allows you to get answers quickly, while submitting a Ticket typically takes up the least amount of your time. Of course you can Call us too. Just click the Request Support tab near the top of your screen to access each of these areas.


Knowledge BaseBrowse or search the Knowledge Base for a wide variety of solutions.
Contact Us
Please contact our support via this phone number.
Submit a Ticket  Submit a TicketSubmit a trouble ticket to our service representatives. You can track the status of your ticket in My Support.
Live Chat Live ChatChat with a service representative live over the web.
  1. My Recent Topics
  2. You do not currently have any "My Recent Topic" information. You will see your most recent viewed topics when you begin to browse the Knowledgebase
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